KUALA LUMPUR, March 4 – Takaful Ikhlas General Berhad (Takaful IKHLAS), a wholly -owned subsidiary of MNRB Holdings Berhad, is now offering free flood towing benefits to customers who subscribe to the IKHLAS Comprehensive Private Car Takaful and IKHLAS Private Car Comprehensive Plus motor protection plans. Takaful.
The flood-free towing service is an additional benefit to the 24-Hour IKHLAS Road Assist, which is a roadside service provided automatically to IKHLAS Comprehensive Private Car Takaful and IKHLAS Private Car Comprehensive Plus Takaful certificate holders.
24-Hour Assistance IKHLAS Road Assist provides 24-hour accident and damage towing services as well as 24-hour roadside assistance as well as emergency information delivery services, locksmith services and assistance in contacting spare vehicles such as taxis or rental cars at special rates.
“We at Takaful IKHLAS are always sensitive to the needs of customers, especially at critical times such as the flood season. We can see that many Malaysians are affected by the impact of the floods that hit the country at the end of last year.
Therefore, starting at the end of January, we at Takaful IKHLAS also offer free towing services due to floods to our motor protection plan certificate holders, namely IKHLAS Comprehensive Private Car Takaful and IKHLAS Private Car Comprehensive Plus Takaful, ”said Dato ‘Rudy Rodzila Che Lamin, President and the Chief Executive Officer of Takaful IKHLAS.
“We all know that the floods that hit brought damage and loss to those involved. Based on the principles of “We Cover All” and “IKHLAS Cares”, we do not charge any additional contribution to Takaful Motor participants who obtain vehicle towing service.
We hope this will ease the financial burden borne by them to some extent, “explained Dato ‘Rudy again.
Recently, Takaful IKHLAS has also introduced the Virtual Interactive Process (VIP) virtual platform which can help speed up the claim process of its 300,000 participants.
With VIP, claims related to damage and destruction of property and vehicles not exceeding RM10,000 can be processed through the virtual platform and customers can receive payment of claims within three days.
Products and services whose claims are handled through the VIP platform are IKHLAS Houseowner/ Householder Takaful, IKHLAS Home Protect Takaful, IKHLAS Fire Protect Takaful with additional flood protection, IKHLAS Fire Material Damage with additional flood protection, IKHLAS Commercial Vehicle Takaful – with additional flood protection, IKHLAS Motorcycle Takaful – with additional flood protection, IKHLAS Private Car Takaful – with additional flood protection and IKHLAS Private Car Comprehensive Plus Takaful – with additional flood protection.
“Takaful IKHLAS remains committed to helping ease the financial burden of our customers affected by the floods. As of 20 February 2022, a total of 3,669 claims cases have been successfully resolved where the total claim liability is RM30 million. This is in line with the aspirations of the company which is determined to alleviate the burden of participants affected by disasters and help them recover as soon as possible “said Dato ‘Rudy again.
For information on the 24-Hour Bantuan IKHLAS Road Assist service, customers can visit the website www.takaful-ikhlas.com.my. Customers can also contact any Takaful IKHLAS general takaful agent or visit the nearest Takaful IKHLAS branch.
