KUALA LUMPUR, November 16 – ALTY Orthopaedic Hospital, one of Malaysia’s first single-specialty comprehensive orthopaedic hospitals, proudly announces a collaboration with PETRONAS Dagangan Berhad’s café venture, Café Mesra, aimed at further enhancing the patient experience during their stay in the hospital. With Café Mesra rapidly expanding to 61 outlets and reaching more Malaysians through its presence in PETRONAS stations, standalone cafes, and kiosks, this partnership is designed to create a synergy between quality healthcare services and delightful dining experiences.
The first Café Mesra outlet located within a hospital setting will provide ALTY Orthopaedic Hospital patients with the opportunity to savor crafted coffee and indulge in delightful pastries, snacks, and meals in a warm and welcoming environment. Dr. Savitha Dharan, Chief Executive Officer of ALTY Orthopaedic Hospital, expressed the hospital’s commitment to enhancing patient experiences. She mentioned, As ALTY continuously looks at enhancing our services with patient experience as a priority, we realize that this includes engagement beyond just the care they seek.
Café Mesra embodies similar core values emphasizing quality, which are aligned with our values and commitment at ALTY. We are pleased to be the first single-specialty hospital location for Café Mesra and look forward to welcoming our patients to enjoy this new service offering with this partnership. Ian Malcolm Cruddas, Chief Executive Officer of Mesra Retail & Café Sdn Bhd, stated, We are thrilled to partner with ALTY Hospital to open our 55th outlet that supports our aspiration to deliver quality yet affordable food and beverage experiences to customers. Not only does Café Mesra serve as a welcoming space for individuals to unwind at ALTY, but they can also enjoy handcrafted coffee brewed with Embun.
Our signature blend of 100% Arabica beans, and a delectable array of hot pastries, snacks, and meals. This collaboration is a testament to our pursuit of making our customers’ everyday lives simpler and better, as we believe that quality food and beverages should be accessible to everyone. The partnership between ALTY Orthopaedic Hospital and Café Mesra aims to create a comfortable and enjoyable environment for patients while they receive medical care, underlining the importance of holistic well-being during the healing process.
