GEORGE TOWN, June 16 — Starting July 1, 2024, Penang domestic water consumers will not be billed for the first 10m³ of water usage in each bi-monthly billing cycle, as per a directive from the Penang State Executive Council. This initiative will continue until December 31, 2024, offering savings of RM6.20 per bill across three billing cycles, resulting in a total savings of RM18.60 for each of the 597,000 registered domestic consumers.

This temporary relief measure is expected to impact PBAPP’s revenue by approximately RM11 million during the six-month period. Additionally, PBAPP is expanding its “Mesra Keluarga” rebate scheme to provide a RM20 rebate on domestic water bills for large households with incomes up to RM5,580 per month, increasing the accessibility and support for more families in need.