KUALA LUMPUR, September 19 – Pos Malaysia Berhad celebrated a major milestone with the opening of its 36th Pos Shop in Pudu, marking a key moment in the company’s retail transformation. This new outlet, which blends traditional postal services with modern retail offerings, was inaugurated by Deputy Minister of Communications YB Teo Nie Ching, showcasing Pos Malaysia’s commitment to enhancing customer experiences and supporting local economic growth.
The Pos Shop Pudu introduces an innovative ‘Shop in Shop’ concept, combining post office services with a retail space offering daily essentials, food, and beverages. Fiona Liao, Pos Malaysia’s Chief Marketing Officer, highlighted that this new model has already boosted footfall by 34% at previous outlets, signifying a positive shift in customer engagement. The company plans to open 14 more Pos Shops by the end of 2024, reinforcing its mission to evolve its retail presence while supporting local SMEs and fostering community development.
