Summary
- CelcomDigi has introduced a voice firewall for more than 20 million customers.
- Suspicious incoming calls are flagged with a “Suspected Scam” alert.
- A pilot detected 355 million suspicious call attempts, including 217 million robocalls.
- The nationwide rollout began in July, complementing CelcomDigi’s existing SMS firewall.
PETALING JAYA, September 12 — CelcomDigi has deployed a voice firewall nationwide to identify and flag potentially fraudulent calls before customers answer them.
The technology analyses call traffic patterns and risk indicators in real time.
During a pilot, CelcomDigi said it detected 355 million malicious and suspicious call attempts, including 217 million robocalls.
Following its July rollout, suspicious incoming calls display a “Suspected Scam” alert, adding another layer of network-level protection for more than 20 million customers.
