Summary
- MCMC is reviewing complaints involving inaccessible WhatsApp accounts.
- Cases have been referred to Meta for clarification and action.
- Users are warned against account recovery scams.
CYBERJAYA, September 26 — MCMC is investigating complaints from WhatsApp users whose accounts were reportedly hacked, blocked or became inaccessible.
The commission has referred related cases to Meta for clarification and appropriate action. MCMC said compromised accounts could be misused for scams or spam.
Ptentially resulting in WhatsApp blocking them for violating platform rules. Affected users should use official WhatsApp recovery channels, enable two-step verification.
Ad never share verification codes or security PINs, while avoiding anyone demanding payment for account recovery.
