GEORGE TOWN, November 24 – Citadines Connect Georgetown Penang has achieved the prestigious 4-Star Rating from the Ministry of Tourism, Arts and Culture (MOTAC), a testament to its commitment to delivering exceptional hospitality experiences. The Star Grading Certificate was presented to the hotel’s General Manager, Mr. Lee Boon Kae, by Dr. Annuar Mohamed, Director of MOTAC Penang, and Pn. Hadilah Binti Rozali, Head of Licensing & Enforcement Unit at MOTAC Penang, in recognition of the hotel’s dedication to quality service and guest satisfaction.
“We are deeply honored to receive this recognition,” said Mr. Lee. “This achievement reflects the tireless dedication of our team and reinforces our mission to provide outstanding experiences that blend Penang’s cultural richness with modern comforts.” Located strategically in the heart of George Town, the hotel offers 143 well-appointed rooms and proximity to key attractions such as Penang Times Square, 1st Avenue Penang, and the Rainbow Skywalk at Komtar, making it an ideal choice for business and leisure travelers alike.

The hotel’s amenities include a fitness center, an inviting outdoor pool, and dining options that showcase local and international flavors. Adding to its unique charm are Citadines’ signature programs, such as activ∞, which guides guests in exploring city highlights, and For the Love of Coffee, offering immersive coffee-related experiences. These initiatives, paired with its innovative café-style lobby, enhance the guest experience and highlight the hotel’s focus on creating a welcoming and dynamic environment.
As Citadines Connect Georgetown celebrates this milestone, the brand continues to expand its footprint in Penang. Two new properties—Citadines Connect Bertam Georgetown Penang and Citadines Tanjung Tokong—are set to open by mid-2025, reinforcing Citadines’ commitment to providing vibrant, city-focused experiences for modern travelers. With its 4-star achievement, Citadines Connect Georgetown Penang is poised to elevate Penang’s hospitality landscape and strengthen the state’s appeal as a premier travel destination.
















