KUALA LUMPUR, September 20 – BEST Express Malaysia, a prominent logistics industry player, has unveiled its steadfast commitment to bolstering the growth and advancement of small and medium-sized enterprises (SMEs) in Malaysia’s East Coast region. Comprising the states of Kelantan, Terengganu, and Pahang, the East Coast is known for its natural beauty, distinctive culture, and increasingly, as a hub for e-commerce activities. The rapid surge in e-commerce in Malaysia has opened up fresh prospects for local entrepreneurs, particularly SMEs, to leverage online platforms to expand their market presence.
BEST Express Malaysia, renowned for its logistics and innovation prowess, seeks to be at the forefront of fostering business growth in this digital era. By harnessing innovative platforms and solutions, the company aims to empower businesses, notably SMEs, to unlock the vast potential of e-commerce and reach a broader customer base. Jessy Sun, General Manager of BEST Inc Malaysia and Singapore, expressed, “We recognize the immense economic potential residing within the local businesses of the East Coast, and we are wholeheartedly dedicated to connecting SMEs with the opportunities that digital transformation offers.
The synergy between our advanced logistics infrastructure and innovative technological solutions is poised to be a significant milestone in advancing businesses across the East Coast region.” “This initiative doesn’t just benefit SMEs in the East Coast but also contributes to overall economic growth. By facilitating broader access to the digital marketplace, SMEs gain the opportunity to boost sales and expand their reach to more customers,” Jessy Sun added. Puan Norizah, the owner of Batik Desa Paloh in Kuala Terengganu, who runs her own batik brand providing wholesale and retail services both online and offline, attests to the significance of efficient delivery services in the online business landscape.
She chose BEST Express Malaysia in Kuala Terengganu to meet her delivery needs, recognizing the importance of dependable logistics in the world of online commerce. Another example is Encik Mohd Johan Ngiew Ah Sui @ Hassan, the driving force behind Josi Donut n Café in Kuala Lipis. Starting as a modest donut vendor from home in 2014, he has since transformed his venture into a bustling café that has won the hearts of locals. Encik Mohd Johan’s dedication to customer satisfaction is evident in his cafe’s ever-expanding range of over 30 cookie varieties available year-round.
To ensure the swift and reliable delivery of these delectable treats, he has wisely partnered with BEST Express Kuala Lipis, a delivery service renowned for its strong customer support. These partnerships underscore the importance of seamless logistics and reliable delivery services in the ever-evolving landscape of Malaysian SMEs. BEST Express Malaysia’s commitment to the East Coast SMEs aligns perfectly with their aspirations to not only expand their businesses but also deliver exceptional customer experiences. With logistics support from BEST Express, these SMEs are well-positioned to thrive in the digital age and provide quality products and services to customers across the nation.
