KOTA BAHARU, Aug 11 – Office of Domestic Trade, Cooperatives and Consumerism (PPDNKK) Kelantan is preparing a research paper to identify the level of understanding of consumers and businesses in the implementation of the state consumer policy.
“The study will serve as a yardstick for the effectiveness of various programs and operations, that do it, especially since the implementation of the Goods and Services Tax (GST) in April. At the beginning of the implementation of the GST we receive many complaints, but in recent weeks the scenario is beginning to change with only two or three complaints a day,” said the director Datuk Abdul Ghani Harun.
“So we did this study will look at whether these changes indicate people have really understood all that we enforce the act or neutral. Until yesterday, PPDNKK Kelantan has received a total of 389 complaints regarding cases of profiteering and price of 49.163 premises were inspected,” Ab Ghani told reporters at the Hari Raya celebration in Kelantan PPDNKK Office here on Monday.
Ab Ghani said that there is an examination of 201 cases were recorded in Ops pliers with seizure value of RM68,115 and RM19,000 worth of the compound. He added said although the number of complaints has decreased it still continues to carry out an inspection to ensure that traders do not take advantage unethically.
