SINGAPORE/AUSTRALIA, July 6 – Lumen Technologies, a leading global provider of cloud computing platforms and solutions, has joined forces with KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, to address the growing need for cybersecurity awareness in Asia Pacific (APAC) organizations. This partnership aims to expand cyber awareness and foster an end-to-end security culture in the region.
The collaboration allows Lumen to enhance its suite of security solutions by introducing the Cybersecurity Security Awareness Training and Phishing Test Campaigns as a Managed Service. This aligns with Lumen’s comprehensive approach to cybersecurity, which emphasizes real-time threat intelligence and the principle of “See More, Stop More.”
Through Lumen’s Managed Security Awareness Service, customers will gain access to advanced cybersecurity training capabilities along with simulated phishing test campaigns to identify security knowledge gaps. In-depth compliance reports and follow-up recommendations will be provided to enhance the organization’s security posture through data-led risk assessments.
The Senior Director of APAC Products and Practices at Lumen Technologies, Cheah Wai Kit, highlighted the importance of reinforcing the “human firewall” in enterprises through regular employee education on risk awareness and vigilance. With the combined expertise of Lumen and KnowBe4, customers will benefit from industry-leading security credentials, advisory services, advanced threat detection, and an integrated security awareness training platform.
The APAC region has witnessed several cybersecurity incidents and data breaches as digitalization accelerates. However, increasing cybersecurity knowledge and awareness training remain crucial in mitigating the risks associated with phishing attempts. Research conducted by KnowBe4 revealed that after one year or more of security awareness training combined with frequent simulated phishing tests, the percentage of phish-prone users in APAC organizations decreased from 34.5% to a mere 5.4%.
Tony Jennings, EVP of International and Global Channel Sales at KnowBe4, expressed enthusiasm about working with Lumen Technologies in APAC to deliver security awareness training and simulated phishing platforms to a broader range of organizations in the region. The partnership aims to not only combat social engineering but also strengthen the human firewall and other platform defenses through Lumen’s comprehensive suite of security solutions.
Lumen’s enhanced Managed Security Awareness Service is designed to safeguard organizations and employees from falling victim to phishing attacks. The program provides a structured and compliant approach to deliver security awareness training, complete with intelligent tracking and reporting, offering increased assurance to cyber insurance providers.
With Lumen Technologies and KnowBe4 joining forces, APAC organizations can fortify their cybersecurity defenses, empower employees with knowledge, and foster a strong security culture. This partnership marks an exceptional opportunity to drive real behavior change and enhance overall security in the region.















